I’ve been reading an interesting book by Thomas Friedman called The World Is Flat. In his book, Friedman discusses the forces that have been and are flattening the world, and how to survive in an America where so many jobs are being outsourced. The flattening of the world began with the liberation of Eastern Europe from stifling soviet politics and economics. Other countries also entered the world economy, and many factory jobs moved offshore. Then came the PC, the internet, work flow software, and things just took off from there. Suddenly, jobs that could not be outsourced before (IT, HR, R&D, and other knowledge-based jobs) could be split up and sent to different parts of the globe. Some jobs can never be outsourced, because they have to be done in a certain location, but at times, it seems like no job is safe. Indeed many analysts say that the only way to protect American jobs is to impose tariffs and other taxes on internationally produced solutions. Friedman argues instead that the flattening of the world is good for Americans, but we’ll need to learn some new skills to thrive in the new world.
The most important skill we need is to be adaptable. Almost all of us, at one time or another, will find that our current job is being replaced by a computer or by somebody in Asia. When that happens, the only way to survive is to have developed new skills in a different (but perhaps often related) area. For example, when a tech support job is sent to India, the old American tech support guy had better have another way of making himself valuable. It could be that he’s learned enough from supporting a system to be able to maintain or improve it. Or perhaps he’s done some studying on the side and has developed the skills to write documentation and manuals. Whatever it is, it had better be something, because he’s no longer profitable as tech support.
To constantly be adapting her skill set to fill new jobs, the most important thing an American middle-class worker can do is constantly learn. She needs to develop a love of learning, a passion for what she does, and a curiosity about everything else. That way she will be constantly redefining herself, developing new specialties in fields that aren’t being outsourced. When the job she currently does gets automated or moved, she has something new to do.
This constant redefining may seem scary or difficult, but I think it’s exciting. I suppose it’s my love of learning new things that makes me excited to have to do it. I can never be satisfied with doing the same job the rest of my life. I’m glad that someday the job I’m doing will either become obsolete or be moved to somebody else. That leaves me free to expand, to improve myself, and to do just about whatever interests me. It keeps my life fresh and exciting. Globalization and the flattening of the world will bring (or rather, is bringing) amazing opportunities to Americans who are ready and willing to take full advantage of it.